This further enables the company to provide a defensible technology strategy that leverages the right tool to solve each client's unique data challenges ...

The company replaced their old telephony-driven IVR technology with Verint AI-powered IVA to deliver tangible business outcomes ...

Search, the smart choice for text retrieval since 1991, is unveiling version 2024.02 of its enterprise and developer product line, offering an array of new features engineered to increase the speed of ...

Versium, a leading provider of data-driven marketing solutions, is offering its Dedupe tool to empower businesses to easily deduplicate their customer data across multiple fields and prioritize it ...

Parallels a global leader in virtualization and end-user computing, is releasing Parallels RAS 20 (Remote Application Server), the latest version of its virtual application and desktop delivery ...

Marydee Ojala, Editor-in-Chief of KMWorld, recently interviewed Rob Ryan, Head of Business Value and Thought Leadership at Workgrid. [Edited for length and clarity] Ojala: Today I'm talking with Rob ...

While data garners most of the attention when discussing ways to enable successful AI, knowledge plays a pivotal role in how that AI understands and interprets data successfully. Between effective ...

Stuti is an Evaluation Officer at the World Bank’s Independent Evaluation Group (IEG). She works across human capital, country programs, and corporate evaluations. Recently, she contributed to IEG’s ...