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7 小时
Jabra Research – More than three-quarters of UK Office Workers don’t use AI
Despite overwhelming hype, Jabra research shows more than three-quarters of UK office workers don’t use AI - contact centre ...
Chat Bots
16 小时
UK Shoppers to Prioritise Human-Enabled CX this Golden Quarter
Product availability and shipment concerns prompt UK shoppers to prioritise human-enabled CX this Golden Quarter, finds new ...
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1 天
People’s Partnership Enhances Customer Experience with IPI
People’s Partnership enhances customer experience with IPI - People’s Pension moves to the cloud to boost resilience contact ...
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1 天
Unveiled: What are Contact Centres Doing Right Now?
Unveiled: What are Contact Centres Doing Right Now? Joe O'Brien, Head of Communications at Sabio Group, discusses ...
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1 天
Puzzel Acquire Capturi to Strengthen AI-Driven Contact Centre Capabilities
Puzzel to Acquire Analytics and Insights Leader Capturi to Strengthen AI-Driven Contact Centre Capabilities With the second ...
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1 天
How Technology can Unlock Insight & Maximise Sales this Golden Quarter
How technology can unlock insight and maximise sales this golden quarter with the Contact Centre leading the way according to ...
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3 天
Real-Time Automation
147 Media is a media publishing company based just outside Cambridge and was launched in October 1999 to publish contact-centres.com We aim to bring our readers and subscribers the most up to date ...
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5 天
FourNet Summit: Enhanced CX & Stronger Cybersecurity Top Priorities
FourNet’s annual Digital Transformation Summit has heard that the main priorities for organisations over the next 12 months ...
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5 天
Unlocking the Power of Generative AI
Unlocking the Power of Generative AI; Are You Prepared to Ride the Waves of New Age Customer Experience? - Sabio Group ...
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