The best cloud phone system is RingCentral ... single inbound communication feature in all its pricing plans, like virtual receptionist, customizable hold music, and spam prevention.

Voice over Internet Protocol (VoIP) is the technology that allows businesses to place phone calls through the internet. VoIP systems are a great solution for modern businesses, especially those ...

Forrester analysts assess the various options and licensing arrangements available for unified comms as a service (UCaaS) ...

Discover the best call queue management tactics to decrease wait times without hiring more call center agents.

WASHINGTON -- Use of a "virtual" emergency department (ED) has saved several patients from unnecessary ED trips in its first ...

In today’s fast-paced business world, communication is key. As technology continues to evolve, more and more businesses are ...

Report with market evolution powered by AI - The Global Internet Security Market size is estimated to grow by USD 18.63 ...

Lebanese nationals residing in the U.S. will be granted a form of humanitarian relief, the Department of Homeland Security announced.

Tens of thousands of students in the Southeast are dealing with school disruptions after Hurricane Helene wreaked havoc so ...

Setting up a call group is a great way to get more out of your phone system. Discover how they work and the best ways to use ...

Health systems have begun having their nurses certified in virtual nursing and helping develop the standards. West Des Moines, Iowa-based UnityPoint Health became one of the first health systems ...

The Systems Engineering Management MSc has been specifically designed for the needs of engineering professionals working in the field of complex systems development. The programme encompasses not only ...