A business VoIP system is a virtual phone system that leverages the cloud and uses VoIP as its telephony component, which enables users to make calls from anywhere using their laptop or mobile device.

Business VoIP systems offer high-definition voice calling, video and audio conferencing, team messaging, unlimited extensions, cloud PBX with auto-attendant, and other features and functionality your ...

A RingCentral sales advisor will contact you within 24 hours In the digital age, customer service is proving more important than ever and virtual call centers are playing a starring role for many ...

A RingCentral sales advisor will contact you within 24 hours Phone calls have always been a part of business communications. From the invention of the telephone to the development of various ...

A RingCentral sales advisor will contact you within 24 hours Whether you’re fielding queries from people seeking support or proactively reaching out to fuel customer engagement, it’s crucial to handle ...

The level of support and overall experience your call center provides to customers is vital. It’s essential to maintaining a good relationship with them and keeping a positive reputation amongst your ...

A RingCentral sales advisor will contact you within 24 hours Thanks to widespread, fast, reliable internet connections, we can harness the power of the web in almost everything we do. Telephony is no ...

Optimize your business communications with RingCentral's industry-leading hosted phone system. Request demo On-premises phone systems are costly, complex, and clunky. In short, they're outdated. You ...

Modern business has evolved a lot in the past ten years alone. Today, employees and companies have embraced remote and hybrid working with relish. Technological innovations, such as softphones, are ...

A call center is a centralized department designed to handle phone calls from current and potential customers. Call centers can be inbound call centers and/or outbound call centers and be located ...

A predictive dialer is a type of automated dialer that places phone calls even before the agents become available. It’s designed to increase agents’ efficiency by calling as many leads as possible.

At the heart of every successful customer-facing business is contact center software that makes delivering exceptional customer service look effortless. Embrace technology, enable remote working, cut ...