Innovation in banking industry is essential to drive long-term growth. Many banks are innovating by partnering with companies ...

Key findings in the SAP Emarsys Customer Loyalty Index 2024 include generational differences and the role of CX in retention.

Distributed energy resources are sources of localized clean energy that are usually under 10 megawatts and produced by ...

In the latest G2 Fall 2024 Reports, SAP Customer Experience solutions earned 139 Leader positions across multiple market ...

Discover benefits and examples of AI in travel, including better traveler CX, increased operational efficiency, and streamlined compliance.

As CEO and Co-founder of Astound Commerce US, Igor Gorin is responsible for the company’s global operations, overall business strategy and sales operations. Igor has more than 15 years of experience ...

Generative KI revolutioniert den B2B-Vertrieb, indem sie die Kundenansprache schneller und präziser macht, um bessere ...

Puerto Rican living in Florida, recognized as a Top CRM Expert and Influencer and named in 2021 by Onalytica as an expert in the CRM sector in their study “Who is Who in Digital Experience”. Jesús is ...

Bipin Pappachan is part of the SAP CX Solution Experience team. He’s a goal oriented professional with 9 years of consulting and pre-sales experience across Consumer Goods, Banking, Automotive, and ...

Marcia is an editor and content writer for SAP Customer Experience, and the Executive Editor of The Future of Commerce. A professional skilled in crafting content that draws the reader in, she was ...