In today’s fast-paced business world, communication is key. As technology continues to evolve, more and more businesses are ...

In the past, though, the best business phone systems were expensive and difficult to implement for small businesses. No longer; today, a virtual phone number is a simple, affordable solution that ...

VoIP (Voice over Internet Protocol) is a technology that enables you to make and receive phone and video calls over the internet instead of landlines. While it’s more affordable than traditional ...

These early on-premises IVR systems utilized simple dual-tone multi-frequency (DTMF) signals through a standard phone keypad to let callers navigate the IVR software’s menu options to reach the ...

A new virtual phone answering assistant has prioritised nearly 800 vulnerable callers and answered 17,000 calls during a two-month trial in the West Midlands.

In addition to a physical location, there are financial benefits to a virtual office. Lenders tend to look more positively at businesses with a commercially recognized address and phone number.

Perplexed with Microsoft Teams Direct Routing? Don't fret! Read this guide until the end to learn all you need to know.

Use of a "virtual" emergency department (ED) has saved several patients from unnecessary ED trips in its first few weeks of ...

Virtual screening is a computational approach used to identify chemical structures that are predicted to have particular properties. For example, in the context of drug discovery, it may involve ...

Health systems have begun having their nurses certified in virtual nursing and helping develop the standards. West Des Moines, Iowa-based UnityPoint Health became one of the first health systems ...

While 8 in 10 health systems offer at least the same amount of virtual care as two years ago, the rest either stopped or are providing fewer virtual visits, according to the Deloitte Center for ...

Seventy-five per cent of health care in Canada is provided at home by unpaid family caregivers. Not only is this essential ...